商业条款 - 护照服务

1. 商业条款 - 护照服务

Provision of Passport services are subject to our full terms and conditions as listed on our website. These terms override any other in relation to Passport applications not specifically covered by other Terms.

The primary services provided by IAM are to help you to get your passport as quick and . 我们描述文档和表格一般需要提供和, 哪里购买, 然后提交这些文件和表格由您或我们填妥, 当局或适当机构. 如果我们把你介绍给其他任何服务提供商, you take responsibility for reviewing any services and terms provided and that service provider’s terms and conditions will apply for their services. We do not accept any liability for third party services and these Terms will not apply to those services. This includes government departments, Embassies and consulates as well as Visa Application Centres.

有些条款可能指的发证机关, 这是人体作为一个使馆, 领事馆或其他机构,发行或通过提供您所要求的文件.

Our order process allows you to check and amend any errors before submitting your order to us. After you place an order, 您将收到一封电子邮件,从我们承认,我们已经收到您的订单和工作将开始在你的应用程序从该点.

2. Passport Requirements

We try our best to give you accurate information and to ensure you get the passport in a timely manner. 虽然, please remember that requirements to obtain the Passport (documentation, 费用, 时间框架, etc) are calculated on general criteria and may vary according to information provided by you or available at the time when processing begins. 请注意,政府和各有关当局可能会改变的要求,恕不另行通知或要求您提供更多信息或文件. 我们将尽力通知您这样的变化或需求.

3. 在提交文件

There are a list of requirements to be met in order to process your passport on our website. 您还需要发送这些文件的确认邮件. 要确保你知道你的文件在任何时候都, 当它到达我们的办公室,你会收到一封电子邮件确认已收到文件. The documents will only be used to process the passport application your requested on our site or via a service order request. We will not process any other passport that you may need unless they are part of the paid service order

这些条款被自动视为一次任意服务订单请求被你接受.

4. 获得护照

当我们您的护照和文件返还给您, it is important that you confirm that all of the passports you need for your travel have been obtained and are valid for the purpose and nature of your requirement (eg. 鉴定, 旅游, 业务, 学习, 等等。). 如果你的文档中发现任何差异,您必须立即通知我们通过电子邮件.

护照的问题完全取决于每个国家的发证机关, 即使所有的规定要求已得到满足. IAM does not guarantee that the issuing authority will issue the passport in a timely manner and within the specified time frame; therefore, IAM’s fees will be collected for work and procedures required for the issue of a passport. Non-refundable fares or reservations must not be purchased until all passports have been obtained. 非保证本声明取代,并应用即使在已提供担保的一种形式,不能被撤销.

5. 交货

除非有其他说明IAM将由英国皇家邮政特别交付发送填妥的申请表. 一个送货费将被添加到您的订单. 所有第三方快递公司都受这些个别公司设定的条件. IAM不承担任何责任损失或延迟使用第三方快递公司发生时.

6. 额外服务

IAM可以提供在某些司法管辖区提供额外服务. 如果是这样, 这些附加服务的描述和相关条款都可以在网站上,并纳入这些条款只要不与这些条款冲突. 凡发生冲突, these terms should take precedence for passport application services and those other terms will take precedence for their respective services.

7. 费用

在英国, 如果你是一个消费者, 你可能在的冷静期内取消消费合同条例下的订单或合同的权利 14 天. 这意味着,在有关期间如果消费者改变他/她的想法或对他们决定的任何其他原因,他们不想与一个才能继续, 他/她可以通知决策的供应商取消订单并获得退款. 消费者可以使用取消以IAM任何书面通知. 然而, 因为向我们提出的订单的紧迫性, 并留下安全边际,以避免延误的情况下,潜在的重大影响, IAM开始工作对你的完整文档的支付和/或收据申请批准, 其可以是法定的冷却期期满之前. 消费者明确授权,并接受这种. 因此,, 消费者可能不会收到完整的冷却期的利益而放置我们的订单,并且可以部分或全部的费用,用于接收消费者的取消通知前由IAM提供的服务承担责任. 还有, passport applications are items prepared to the Consumer’s own specifications and as such the cooling off period and right of cancellation may not apply.

不管上述的, once we submit a passport request to an issuing authority on your behalf, 我们的服务费不予退还. Prior to that point, you will be liable for our fee.

对于IAM的服务的收费我们网站上的指定, including any indirect taxes (if any) that are applicable to the fees ,and other charges and fees charged by an issuing authority or any courier or delivery service, 所有这些都必须由你支付.

Government fees and availability of services are subject to change without notice. Fees and services may differ between the time the order is placed and when the ordered is completed.

Orders cancelled prior to submission will be calculated at IAM’s full service fees. Once the application has been submitted to the appropriate government agency full fees will apply. Additional cancellation fees may be applied for early withdrawal of the application.

Where our passport application refund guarantee applies, you agree to ensure that all documents are passed through our office to ensure and maintain control that the relevant documents have been sent and returned.

IAM reserves the right to recharge debit cards/credit cards registered with us for the difference of fees, fines and penalties without prior approval from the customer. Notification will be provided of the amount charged to the applicant.

8. Warnings / Disclaimers

The issuing authority will make the final determination as to the type of passport, how quickly it will be issued and for what duration it will be issued. Prior to approval, the issuing authority may ask for additional documentation. The issuing authority may reject any passport or other travel document application for any reason and may not provide a reason to IAM for the rejection. IAM does not issue passports and cannot make any guarantee or assurances that any issuing authority will issue any document nor can IAM guarantee the time required for an issuing authority to grant or reject an application. Issuing authorities may choose to grant a different type of travel document than that which the applicant has requested which may impact the purpose, validity or number of entries. 其结果, non-refundable tickets or reservations should not be purchased until all the required travel documents for your trip have been secured. IAM, in addition to the issuing authorities, reserve the right to prioritize processing according to the travel dates you provide. IAM的服务费用进行评估采取合理措施,以促进发行请求旅行证件.

IAM将尽其最大努力来处理在客户的要求提供护照和/或文档应用. 然而, IAM不得用于承担责任,也不承担任何领事馆的行为承担任何责任, 大使馆, 在延迟或因任何原因不发出这样的应用程序或护照办公室, nor shall IAM be held responsible for expense and/or delay arising from or in connection with: (a) incomplete application forms or (b) incorrectly or falsely completed application forms or (c) inaccurate or incomplete supporting documentation. Any expense or cost incurred by the client due to these delays or non-issuances shall not be the responsibility of, nor shall any charges be levied upon, IAM

IAM provide passport information in good faith on the express understanding that the said information is the interpretation of any or all information provided by respective embassies, 在任何或所有的时间和IAM领事馆或办事处护照不予受理的信息的任何错误和/或遗漏的责任或承担任何责任.

9. 责任限制

IAM只接受对这些条款和条件的说明. IAM的任何雇员或代理人, 移民和移民或吉奥法律服务有限公司被允许改变这些条款,除非书面这样做的明确授权. 然而任何受雇人,代理人有这些条款和条件的全部好处.

如若护照, 文件或其他物品丢失, 放错地方, 受损, 延迟或销毁, IAM的唯一责任,如果是过失,其责任应仅限于该项目的基本重置成本. IAM is not responsible for items misplaced, 受损, 延迟或通过快递服务或发证机关销毁. 护照封面和所有文件,如原来的银行对账单, 教育和出生证明等不要求每IAM指令应提交由申请人保留. IAM接受这些文件的丢失或损坏不承担责任.

IAM accepts no liability for travellers electing to obtain fast track or same day services. To the maximum extent permitted by law, IAM排除或限制任何直接, 间接或后果性的损失和所有法定或暗示的条件和保证, 其中, 但不限于:, 利润损失或旅行或度假费用或信息而产生的任何损失本网站获取. 除本条款的其他规定, 我们的损失最大责任造成你是否根据合同, 侵权, 或以其他方式, 应限于非消费者, the level of fees paid by you; for Consumers, the losses and damages up to a maximum of £250 for which IAM is directly responsible and which can be wholly attributable to incorrect provision of service by IAM.

Nothing in this agreement excludes or limits our liability for: (a) death or personal injury caused by our negligence; (b) fraud or fraudulent misrepresentation; or (c) any other matter for which it would be illegal for us to exclude or attempt to exclude our liability.

10. Claims period

You have one month after completion of work by IAM from the date of delivery of the passport (or if not delivered, from the date of order) to inform IAM of any claim related to IAM services. Once the relevant deadline has passed, any rights for rectification or compensation shall expire.

11. 一般

These terms and conditions and any document expressly referred to in them constitute the whole agreement between us and supersede all previous discussions, correspondence, 谈判, previous arrangement, 理解或与任何合同标的达成的协议. 如果这些条款的任何规定不遵守任何法律, then the provision must be read down so as to give it as much effect as possible. If it is not possible to give the provision any effect at all, 那么它必须被视为可分割从条款的其他部分. 当IAM是无法进行合同项下的任何义务导致的任何情况, matter or thing beyond its reasonable control (“force majeure”) IAM shall be excused from such obligations to the extent of such prevention, restriction or interference so caused. IAM may sub-contract all or part of its obligations or assign all or part of its rights under this contract. This agreement does not create any right enforceable by a person who is not a party to it, except for any lawful successor or assignee. 根据本协议产生的任何争议应由英格兰和威尔士的法律管辖,双方同意接受英国法院的专属管辖权.


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