Fee Schedule
Associated Fees - Application Check & Send
The pricing is valid for 14 days. Our fees for the Application Checking Service is payable at the start. You may be able to spread your costs with Paypal credit (if you qualify)
*This fee does not include charges incurred for other ancillary services that may be required, such as translation or certification of documents, sitting the Life in the UK test, courier charges or the like. If our services are enlisted at short notice (fewer than 7 days before the required application submission date, an additional charge of £75.00 + VAT (£90.00) may also be incurred.
If required, we can provide passport certification for £32.50 + VAT (£39.00) per passport.
We accept payment by the following methods:
- Cash
- Cheque or postal order, made payable to: ‘Gio Legal Services Ltd’
- Bank Transfer – 'Gio Legal Services
Client Saver' - Sort Code: 20-26-46, Account Number: 30443115
- Card Payments – Please note that a 3.9% (4.9% for Amex) surcharge is incurred when paying by this method.
Payment is due to us within 7 days of our sending you a bill. We will charge interest on the bill on a daily basis if you do not pay within this time, in accordance with government guidelines for late payment currently at 8%.
Please note that we cannot make any payments for charges such as Home Office fees, court fees, counsel’s fees or medical report or other third parties’ fees until we have received funds from you to cover those payments. Moreover, we actively encourage that you arrange for payment of third party fees directly.
If you would like to move forward on this application, please complete and sign this proposal online we can then send you a comprehensive list of the documents I require to prepare and make the application.
The Government fees are payable once your application is ready for submission.
If you have any queries about a bill, you should contact me within 7 days.
Next Steps
What to do Next: To proceed with this project, you are required take the following steps:
- Accept and sign the declaration below. Please note that changes to the scope of the project can be made at any time, but additional charges may apply.
- Submit payment of our total project fee (or as otherwise agreed).
- We will send you a list of required documents. In the meantime;
- Proceed to complete Application form online (Link to follow).
Once these steps have been completed we will begin the project with a kick off meeting to introduce relevant personnel and begin preliminary project activities.
Application Timeline
We generally work according to the following timeline for the submission of your application:
Phase
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Activities
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Completion
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Initial Enquiry
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Analysis of your current immigration status and circumstances.
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1 Day
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Documents Request
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Preparing a detailed list of documents required for your application.
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1 Day
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Documents Checking
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We will check through the documents provided by you for your application as detailed in the Documents Request List above once you have sent all the documents.
You will then receive the following:
- Documents receipt.
- Confirmation of Satisfactory documents received or;
- a final request of final documents to provide
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1 Day
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Application Checking & Representation
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We will proceed to this stage as soon as you send out all the documents request list and your prepared application ready to be submitted to the relevant authorities. This is a one time pass. Therefore, it is imperative that you provide all the documents for you application to be checked once. If you require a further check, you will be charged.
|
1 Days
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Application Completion
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Upon submission, we will liaise with the relevant authorities to obtain a successful completion to your application, communicate with you and return your documents, passport and visa to you in a timely fashion
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Dependant upon service chosen
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Entire Agreement
This agreement constitutes the whole agreement and understanding of the parties and supersedes any previous arrangement, understanding or arrangement between us relating to the subject matter of this agreement.
Each party acknowledges that, in entering into this contract, it has not relied on any statement, representation, assurance or warrant (whether made negligently or innocently) other than those expressly set out in this agreement.
Each party agrees that all liability for remedies in respect of any representation are excluded except as expressly provided in this agreement.
Nothing in this clause shall limit or exclude any liability for fraud.
Confidentiality
We take confidentiality very seriously. There is an extensive policy that we have devised. You may obtain a copy at any time. For your record, I wish to provide you with an outline of it.
All information that you provide to us is in the strictest of confidence. We will endeavour not to divulge any information to any other person, agency or party without your express prior consent. This includes the Police, the Home Office and government departments, or any other authority. It also applies to advice and information given to you by us. The above goes as far as to include the fact that you have had any contact, whether in person, by agency, letter, phone, fax, email or any other communication.
Because the nature of this policy is strict, we are unable to act on your behalf until you give us express permission to do so in relation to the above matter(s). Your signature indicates that you agree to all these terms.
Intellectual Property & Terms
- Once our full fees are paid in full to iam (immigration and migration) any information, photos, contents, or other documents furnished to you are owned by you.
- iam (immigration and migration) assumes that you have permission from the rightful owner to use any documents or information that are provided by you for inclusion in the application, and will hold harmless, protect, and defend iam (immigration and migration) from any claim or suit arising from the use of such documents or information.
- iam (immigration and migration) retains the right to ownership of work carried out on behalf of you. iam (immigration and migration) also retains the right to advertise and promote the work carried out on behalf of you, whilst maintaining client confidentiality.
- This agreement becomes effective only when signed by you and iam (immigration and migration). Regardless of the place of signing of this agreement, you agree that for purposes of venue, this contract was entered into in England and any dispute will be litigated or arbitrated in England, UK.
- The agreement contained in this contract constitutes the sole agreement between Wally Tollemache and the iam (immigration and migration) regarding all items included in this agreement.
Termination of Instructions
You may terminate your instructions to us in writing at any time but please bear in mind that you may become liable in a civil claim for outstanding balances, while there is any money owing to us for our charges and expenses. Expenses will include any incurred as a result of any communications, work or representations that we will need to make as part of our regulatory or operational requirements. Signing this letter indicates your agreement.
Our fees are non-refundable for work carried out. This is based on our application timeline. Please note that upon submission, there will be no refund due. Conversely, where you terminate your instructions, you will be refunded any fees that are paid minus work carried out based on the application timeline. For the Check and Send Service, no refund is due upon engaging our services. Signing this letter indicates your agreement.
In some circumstances, you may consider that we ought to stop acting for you, for example, if you cannot give us clear instructions on how we are to proceed, or if it is clear that you have lost confidence in how we are carrying our your work.
We can decide to stop acting for you only with good reason, for example, if you do not pay an interim bill or comply with a request for payment on account. We must give you reasonable notice that we intend to stop acting for you.
In either case, we reserve the right to pursue civil claims until full payment is received from you. You will also be responsible for our administration charges for work carried out on your behalf post cessation of acting on your behalf.
This invariably means you will be charged for all work carried out in connection with your case.
Your case will be closed as soon as practicable following cessation of your case. We store all case files away for a period of up to six years before destroying them. Therefore it would be in your interests to ensure that you collect all your documents once your case is concluded as there will be a charge for retrieval from the archives.
This invariably means you will be charged for all work carried out in connection with your case.
Office of the Immigration Services Commissioner
iam (immigration and migration) is registered with the Immigration Services Commissioner and authorised to provide this service. Our OISC registration number is F201600079. As a registered and authorised provider of immigration advice and services, we subscribe to a code of conduct that includes a complaint procedure which is attached for your information and reference.
The Office of the Immigration Services Commissioner inspects regulated advisers to ensure that immigration advice and services are appropriate and at a satisfactory standard. One way of doing this is to review client files. If you would prefer that your file be not subjected to such examination, please indicate this when signing your client care letter.
If you would like to proceed with this application, using our assistance, please, confirm by signing the below confirmation, along with initial payment of our fee, to begin the process. We will then forward you a comprehensive list of the documents we will require to prepare your application.
OISC compliant complaints Procedure
We hope that you do not have cause to complain about the services that you obtain from this firm. If, in the unlikely event that you wish to complain, or you do not feel happy with any service provided, there are two avenues of complaint:
- You may write to us detailing your complaint.
- You may complain to the Immigration Services Commissioner.
If you complain to us, we will:
- Acknowledge your complaint within seven days.
- Provide a substantive written answer to your complaint within 21 days.
If the written answer does not satisfy you, we will allocate one hour to meet you to discuss your complaint further. We will endeavor to hold this meeting within 14 days of further contact.We will provide you with a written record of the meeting within 14 days of it taking place and may recommend that you seek an alternative adviser if there appears to be a position of deadlock. If the matter is not resolved at this stage, we may also advise you to take the matter to the Immigration Services Commissioner.
Complaints should be addressed to:
Complaints (Attn: K Mensah) iam (immigration and migration), 225 Marsh Wall, London, E14 9FW
If you do not wish complain to us, you may complain to the Immigration Services Commissioner at;
The Office of the Immigration Services Commissioner 5th Floor, 21 Bloomsbury St, Bloomsbury, London, WC1B 3HF, Tel: 020 7211 1500 www.oisc.gov.uk
Contact the OISC if you require further details of their complaints procedure.
Professional Indemnity Insurance
The OISC requires us to have Professional Indemnity Insurance (PII). The purpose of PII is to cover any compensation we may need to pay to correct a mistake or to cover any legal costs due to negligence, misrepresentation and/or inaccurate advice that may cause, or contribute to, financial or other loss to the client.
Office Hours
The office is open from 10:00 am to 17:00 p.m. each weekday. In addition, members of this office may be available outside normal office hours by prior arrangement if it is difficult for you to visit during these hours.
Generally, the switchboard is open 24 hours a day to deal with incoming calls. You may have an emergency when the office is closed. In such an emergency, please call +44 (0)845 126 1350 (24 Hours) where a member of staff will route emergency calls to the appropriate member of staff.
Company staff will not be required to deal with routine matters out of normal office hours except by prior arrangement. It is not the firm’s policy to disclose its employees' home telephone numbers.
Declaration
Confirmation of Instruction to Represent:
I have read, understood and accept the above offer of services.
